99243

Office or other outpatient consultation for a new or established patient, moderate level of medical decision making

The Current Procedural Terminology (CPT®) code 99243 represents an office or other outpatient consultation for a new or established patient. This service requires a medically appropriate history and/or examination and a moderate level of medical decision making. When using total time on the date of the encounter for code selection, 30-44 minutes must be spent. A consultation involves a physician or other qualified health care professional providing an expert opinion and/or advice regarding the evaluation and/or management of a specific problem or condition, as requested by another physician or appropriate source. The consultant's findings and recommendations must be communicated to the requesting physician or source.

Clinical Indications

  • Referral from another physician for a new or established patient with an undiagnosed or worsening complex medical problem requiring a specialist's opinion.
  • Evaluation of a patient presenting with multiple chronic conditions that are poorly controlled or require adjustment of complex management strategies.
  • Consultation for a patient with an acute exacerbation of a chronic illness where the etiology is unclear or standard treatments have been ineffective.
  • Request for a second opinion regarding diagnostic uncertainty or complex treatment options for a patient with a moderate risk of morbidity/mortality.
  • Assessment of a patient with a significant change in clinical status or new symptoms that are potentially related to a known condition but require expert interpretation.

Procedure Steps

  1. Receive and review the official request for consultation from the referring physician or appropriate source.
  2. Obtain a medically appropriate history, which may include a detailed history of present illness, review of systems, and pertinent past medical, family, and social history.
  3. Perform a medically appropriate examination focused on the presenting problem and relevant organ systems.
  4. Engage in moderate medical decision making, which typically involves evaluating a moderate number of diagnoses or management options, analyzing a moderate amount or complexity of data (e.g., review of prior tests, imaging, or external records), and assessing a moderate risk of morbidity or mortality from the patient's condition and/or treatment.
  5. Formulate diagnostic impressions and develop a comprehensive treatment plan or management recommendations.
  6. Document findings, recommendations, and communication with the referring physician or appropriate source in the patient's medical record.
  7. Order and review additional diagnostic tests, imaging, or refer to other specialists as indicated by the clinical picture.

Coding Guidelines

  • CPT® consultation codes (99241-99245) are typically used when a referring physician or other appropriate source requests an expert opinion on a specific problem and the consulting physician provides a report back to the requester.
  • For Medicare beneficiaries, consultation codes (99241-99245) are generally not recognized for reimbursement in the outpatient setting. Instead, use an appropriate office or other outpatient E/M code (99202-99215) for the service rendered.
  • Private payers may still recognize and reimburse for consultation codes; always verify payer-specific policies.
  • Code selection for 99243 is based on either meeting or exceeding the requirements for a moderate level of Medical Decision Making (MDM) or by documenting a total time of 30-44 minutes spent on the date of the encounter.
  • The consulting physician must document the request for the consultation, their findings, the services rendered, the diagnosis, and their recommendations in the patient's medical record.
  • If the consulting physician assumes responsibility for the ongoing management of the patient's problem after the initial consultation, subsequent visits should be coded using appropriate established patient E/M codes (e.g., 99213-99215).